No. Modern smartphones (both Apple and Android) have QR code scanners built directly into their standard camera apps. Paramedics or bystanders simply point their camera at the tag, and a secure link will drop down to instantly open your emergency profile.

Yes, anytime. Your physical tag links to your dynamic digital profile. If your emergency contact changes, or you are prescribed new medication, simply log into your account and update your profile. The QR code on your tag will automatically display the new information. You do not need to buy a new tag.

Our standard tags come with basic profile hosting included with your initial purchase. There are no hidden monthly fees required to keep your vital ICE information active and scannable.

Absolutely. We treat your personal and medical data with the highest security standards. We are fully GDPR compliant, hosting your data securely. You are in complete control of what information is visible on your profile, and you can delete your account at any time.

If you lose your tag, log into your online portal immediately and deactivate it. Once deactivated, scanning the QR code will show a blank page or a "Tag Disabled" message. Furthermore, we recommend only putting vital emergency info (like first name, allergies, and an emergency contact number) on the profile, rather than full home addresses, to maintain privacy.

Yes. Our tags are manufactured to withstand the elements. Whether it's a keyring for your daily commute, a sticker on a cycling helmet, or a tag on a child's school bag, the materials and laser engraving are designed to be weather-resistant and highly durable.

All our tags are processed and dispatched quickly. Standard delivery within Ireland typically takes 2-4 working days via An Post. You will receive a confirmation email as soon as your order has been engraved and shipped.